Most business intelligence software focuses on internal data. While this may be fine for other types of business, internal data is not enough to get a full view of what is needed to process a claim.
smartC gives you a complete view of the claim you are analyzing. It pulls data from various sources into one place and allows you to look at both internal and external data. smartC will allow you to gather more data, analyze all aspects of the data, as well as add relevant data that can be combined to give a comprehensive analysis.
With smartC, you get a 360° centric view of what is happening with your claim. It shows you the patterns, behaviors, and relationships that you need to know in order to make the best decision.
By quickly validating genuine claims smartC can:
- Increase the speed of service and claims resolution across all lines of insurance
- Improve Customer Retention rates
- Lead to growth opportunities by up-selling existing policyholders
- Allow easy integration with existing processes
smartC has been shown to reduce the cost of information gathering and investigating a claim by 15 to 20%. smartC cuts down on the amount of manual work required to collect relevant data and present the information back to you. It allows your claims adjusters to make smart decisions faster.