Claims processing is the moment of truth for any Insurer. Claims also provide the highest degree of customer engagement amongst all of the many processes within insurance. Claims data provides excellent visibility into your customer, product and coverage insights which are very important for Claims, Underwriting, Legal, Actuary, Product Management, and Marketing.
Charlee™ A.I. and Machine Learning-driven insights bring to light these patterns, KPIs, and valuable analytics by connecting entities, timelines, sentiments and topics. Charlee™ insights are born from claim data, both making them very contextual and relevant to your business. Every department in your enterprise can benefit from these claim-based insights. These pre-trained insights are supplemented with benchmark data, as well as your data, including data from internal and external documents.