Artificial intelligence and machine learning insights are provided for you to manage claims severity, litigation, risk, and cost savings more efficiently and effectively.

The Charlee™ Insights Engine is the basic foundation of all our products. Smart ETL is used to extract data from all sources, built-in connectors connect to the external data, and AI and ML models remove noise, curate, and add context to the insights extracted. Charlee™’s insights are delivered in two views: One, Claim Level Insights is available through an API. Two, Aggregate Insights and analytics are discoverable through a simple search from a Web application. You can purchase the Charlee™ Suite (both Search and Claim Level insights) or separately.

Recommendations are best practices recognized in the insurance industry. Charlee™ identifies gaps in claim files and makes suggested recommendations in processing the claim. Alerts are high severity indicators that if not addressed could lead to high costs, litigation, or non-compliance issues. Red indicate that there is improper or suspicious behavior by the insured, claimant, or another party to the claim. The term “red flag” in the insurance industry generally means that there are misrepresentations identified in the claims process